Page 1: Consent

Video conferencing during coronavirus pandemic:  How satisfied are you in providing health care this way? 


We invite you to participate in a survey to help us understand how video conferencing with your patient is an acceptable way of delivering healthcare? Anglia Ruskin University is conducting an online research study. This will take less than 15 minutes to complete. 

Taking part in this survey is completely optional and you should only take part if you are willing to take part in the study. There are no risk or precautions to be taken when participating in this study. If you have any questions, please contact the study team lead Professor Shahina Pardhan at

All information collected from you in relation to this research will be anonymised. Generated reports from this study will include your data but it will not be possible to identify you from the reported data.


If you have any complaints about the study, please contact in the first instance.  If you feel you need to speak with someone further, please do so using the following details:

Email address:  

Postal address: Office of the Secretary and Clerk, Anglia Ruskin University, Bishop Hall Lane, Chelmsford, Essex, CM1 1SQ.



Section A:  The Research Project


1.             Title of project

An investigation of clinician’s experience of telehealth during COVID-19 pandemic


2.             Purpose of study

This research is about determining how telecommunications is perceived by clinicians.  


3.             Who are the researchers? 

Professor Shahina Pardhan, Megan Vaughan, Dr Manbir Nagra.


4.             Why have I been asked to participate?

You have been asked to participate as you are a clinician who provides healthcare to patients.  


5.             How long will the survey be open?

This survey will be open for 6 weeks.


6.             Do I have to take part?

No, you do not have to take part and you are welcome to stop the survey at any time that you like before pressing the ‘submit’ button on the survey.   


7.             Has the study got ethical approval?

This study has been looked at and granted ethical approval by the School Research Ethics Panel at Anglia Ruskin University to protect your interests.  The approval code is MED-SREP-19-018.


8.             Has Anglia Ruskin University where the research is being carried out given permission?

The research has been approved by ethics panel within Anglia Ruskin University. 


9.             Legislation relating to this study



10.          Source of funding for the research, if applicable



11.          What will happen to the results of the study?

Research will be disseminated to as research papers, reports and presentations to members of public and scientific communities.If you would like more information on the study - please get in touch with Professor Shahina Pardhan:



12.          How will my confidentiality be protected?

We will not collect any identifiable personal information from you such as your name, address and contact details. We may report the summaries of all data at conferences and scientific reports, but you will always remain anonymous.


13.          Contact for further information

Professor Shahina Pardhan, Vision and Eye Research Institute,YST210, Anglia Ruskin University, Cambridge, CB1 2LZ. Tel: 08451962230/08451962642. E-mail:;


  1. If you have any complaints about the study, please contact the first instance.  If you feel you need to speak with someone further, please do so by emailing to:

Postal address: Office of the Secretary and Clerk, Anglia Ruskin University, Bishop Hall Lane, Chelmsford, Essex, CM1 1SQ.


15.          Section B:  Your Participation in the Research Project


1.            What will I be asked to do?

You will be asked to complete an online survey which will last around 10 minutes and contains questions related to your experience with telehealth. Please read this information sheet carefully and then decide whether you would like to take part in this study. We would like to assure you that we will not collect any data from you without first obtaining your consent. If you want more information about this research, or if you would like to participate please contact Professor Shahina Pardhan at the email address in Section A.


2.            In relation to this specific research project, we need to make you aware of the following:



We do not need your personal data at any stage of this research project

We are responsible for the personal data you give to us as a:


Data Controller

(We are in sole control over the research)

Who are we?

Prof Shahina Pardhan (Anglia Ruskin University)

Joint Controller

(Where ARU and another organisation are working together on research)



Data Processor (Where the data will belong to another organisation and ARU is being engaged under contract/ agreement to conduct the research and provide an outcome but has no rights over the personal data) 


on behalf of:






All data will be stored confidentially and will comply with the GDPR and Data Protection Act (2018).  


3.             What will happen to your data?

Data will be collected via the online questionnaire anonymously, securely held, and will remain in the European Economic Area (EEA). All anonymous data will be stored in a password protected computer for seven years and will comply with the GDPR and Data Protection Act (2018).  


4.             Will I be reimbursed travel expenses? 

There will be no travel needed for this study.  


5.             Will I receive any payment to take part in the research?

There will be no payment for taking part in this study.  


6.             Are there any possible disadvantages or risks to taking part?  

The study is a 10-minute online questionnaire and therefore there are no disadvantages to taking part in the study. Agreement to participate in the study does not affect your legal rights. The care you receive from your doctor/hospital will not be affected in any way. 


7.             What are the likely benefits of taking part?  

The direct impact to participants will be improved awareness of telecommunication as a means of contacting their GP practice during the COVID-19 pandemic. If the study highlights areas needing to be improved in relation to telecommunication, could benefit participants and general public in the future. For scientific community, the findings of this study will help to improve the understanding of the impact of COVID-19 on telecommunications. 


8.             Can I withdraw at any time, and how do I do this?  

If you do not wish to take part in the study, you are under no obligation to do so. You can withdraw at any time without telling us. This will not affect your legal rights and health care. 


9.             What will happen to my data?

All the data will be anonymous and you will not be named in any reports. 

Our general privacy notice explaining our use of your personal data for research purposes is available here:


Please visit this link for information about how long we keep your data, how we keep your data secure, how you can exercise your rights over your data, and make a complaint over our use of your data.



10.          Can I withdraw my data from the study?

The information we collect from you will be completely anonymised. This means that we will not be able to remove your data, because we will not know which data belongs to you.


11.          Are there are any special precautions I must take before, during or after taking part in the study?

There are no special precautions you need to take before, during or after taking part in the study, 


12.          Will I pass onto anyone else what you have told me?



13.          Summary of research findings

When the results from the study have been collated and conclusions drawn, a summary of findings will be made available on the university research website.


14.          Contact details for complaints

If you have any complaints about the study, in the first instance, please contact Professor Shahina Pardhan at Alternatively, please contact Anglia Ruskin University’s complaints at:

Email address:

Postal address: Office of the Secretary and Clerk, Anglia Ruskin University, Bishop Hall Lane, Chelmsford, Essex, CM1 1SQ.





By consenting to take part in this research you have not compromised your statutory legal rights. All information from your participation in this research will be collected and stored in accordance with the General Data Protection Regulation (GDPR 2016). By consenting to this study you are agreeing to Anglia Ruskin University processing personal data that you provide for any purpose connected to this study. Once you have consented, information from your submitted survey cannot be withdrawn.

I give my consent to participate in the study Required